Privacy & Cookie Policy

This Privacy & Cookie Policy applies to all users of the Earthy Homes website and related services. By using our website, you consent to the practices described in this policy.

We may collect the following types of information:

• Personal information: name, email address, phone number, billing and shipping addresses.
• Order information: purchase history, payment details (processed securely by third-party providers), and delivery preferences.
• Account information: login credentials, wishlist items, and saved addresses.
• Technical information: IP address, browser type, device information, and pages visited.
• Communication data: messages sent through contact forms or customer support channels.

We use your information to:

• Process and fulfil orders, including shipping and delivery.
• Manage your account and provide customer support.
• Send order confirmations, shipping updates, and service notifications.
• Improve our website, products, and shopping experience.
• Send promotional communications where you have opted in.
• Prevent fraud and comply with legal obligations.

We use cookies and similar technologies to remember your preferences, keep you signed in, analyse site traffic, and improve functionality. For detailed information about the types of cookies we use, please see our Cookie Policy.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

We may share limited information with trusted third parties who assist us in operating our website and business, including payment processors, shipping partners, analytics providers, and email service providers.

These parties are required to handle your data securely and only for the purposes we specify. We do not sell your personal information to third parties.

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we take security seriously, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements.

When data is no longer required, we will securely delete or anonymise it in accordance with applicable laws.

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, withdraw consent for marketing communications, or request a copy of the data we hold about you.

To exercise these rights, please contact us using the details provided below.

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

For privacy-related enquiries, please contact us at care@earthyhomes.in or visit our Contact Us page.