The Earthy Homes Handbook
Returns, Replacements & Warranty
We accept returns within 14 days of delivery for unused items in their original packaging. Please ensure the items are packed securely to prevent damage during return transit.
If an item arrives damaged or defective, we offer replacements. Please provide photographic evidence of the damage within 48 hours of receiving the delivery.
In the rare event of a damaged product, please contact us immediately. We will arrange for a replacement or a refund depending on product availability and your preference.
If you receive an incorrect item, please notify us, and we will swiftly arrange for the correct item to be sent to you, along with instructions for returning the incorrect piece.
Our products come with a limited warranty covering manufacturing defects. This warranty does not cover damage resulting from improper use, accidental breakage, or normal wear and tear.
To initiate a return, please log into your account or contact our support team. We will guide you through the process and provide you with a return authorization and shipping label if applicable.
